bELOW IS A GUIDE on how to apply to our Glasgow & Edinburgh supplier directory
Follow the steps below and we’ll talk to you soon on your review call!
Step 1 - Apply - complete the Application Form, answering the questions below
Step 2 - NDA - We’ll send you a Non-Disclosure Agreement for you to sign digitally. This is a two-way commitment for both parties to keep information confidential.
Step 3 - Review - We carry out some checks such as a company credit check ahead of our call. On our review call we’ll look over your application and review of your insurances. We’ll also ask for a copy of your standard terms of business which will be reviewed as part of your application.
Step 4 - Launch - we agree your listing, you sign our contract and pay your application fee. You then submit your website content (text and a video) and we set up your listing page.
Ready to apply?
OR, if you’re outwith the Glasgow or Edinburgh trial area, you can register your interest, free of charge, and we’ll get in touch if we have potential clients for you and as we roll out the directory in your region.
REGISTER MY INTEREST
Step 1 - Apply
Company Information - next tell us more information about the company and how you work with your customers.
C1. Please provide a high-level overview of the business. We'll get into specific services later.
C2. Who are your ideal customers (turnover, number of customers, location, sector etc)?
C3. Is the business a member of any trade associations or professional bodies?
C4. Responsiveness - how do you respond to enquiries and requests from customers?
C5. Communication - how do you manage communications with customers?
C6. Complaints – if something goes wrong, how do you typically respond to customer complaints?
C7. Sustainability - What (if any) steps is your business taking to reduce the carbon footprint of your business and the products/services you offer?
C8. What year was the business founded?
C9. How many employees are there in the business (FTE)?
C10. Please tell us about all the business insurance policies you hold. We will ask you to submit copies before our review call via a secure file-sharing link.
C11. If you want to offer an overall discount, what rate of discount will you provide? If you would rather offer a service specific discount, you can advise that for each service.
C12. Before we move on to service-specific questions, do you have any questions or comments about the supplier directory? We can discuss on our call.
Services Information - Please answer this next set of questions about each service. You can repeat these questions for up to three services.
S1. What is the first service you are applying for?
S2. What percentage of your turnover comes from this service (roughly)?
S3. Please tell us more about this service and how you can help our business members
S4. How do you ensure you are providing the right goods/services that your customer needs?
S5. Planning – what time (if any) is required for customers to plan ahead before they start working with you? This should include scoping & any implementation
S6. Delivery timeliness – how do you ensure that you meet customer deadlines?
S7. Training – What training (if any) do you offer your customers as standard?
S8. Outsourcing – Is any of this service outsourced to a third party? If so, which parties do you use regularly and how do you ensure that they work to an acceptable standard?
S9. Ongoing support – what (if any) ongoing support is required for your services? What SLAs do you offer (if any) as standard? What SLAs do you offer (if any) for an enhanced service?
S10. Continual improvement/ innovation – do you offer innovative ideas to try to reduce costs or increase efficiencies of this service for your customers?
S11. Pricing – what is the standard pricing for this service? How is it charged? (eg by the hour, by unit etc)
S12. If you are offering a discount per service, what discount are you offering for this service?
Confirmation questions
Please confirm you have reviewed and will adhere to our Supplier Code of Conduct.
Please confirm you have reviewed and will adhere to our Complaints Process.
Please confirm you have read and will adhere to our Supplier Terms and Conditions
Step 2 - NDA
If you are a company director, we ask all of these questions & send you a Non-Disclosure Agreement to be signed.
If you are not a company director, please advise their details and we'll send these questions to them to complete.
BE1. Does the business operate under a Trading Name?
BE2. What is the Trading Name?
BE3. What is the company name?
BE4. What is the registered business address (excluding the postcode) at Companies House? We'll ask for the postcode in the next question.
BE5. And the postcode?
BE6. Is the business registered in England & Wales, Scotland or Northern Ireland?
BE7. Company Number at Companies House?
BE8. What's the business website?
BE9. What is your objective for the business in the next 1-2 years?
BE10. What is your objective for the business in the next 2-5 years?
BE11. What is your current annual turnover (approximately)?
BE12. What level of turnover would you like to be at in 2 years time?
BE13. What's your job title?
BE14. And your Linkedin profile?