Step 1 - complete your company information & we’ll send you a Non Disclosure Agreement to sign

Step 2 - tell us about your business and each service you’d like to apply for

Step 3 - book a review call (you’ll get the link at the end of Step 2)

Step 4 - we’ll review your application together

Step 5 - website content submitted and page live

Here are the QUESTIONS we ask during each step.

Step 1 - Your company information

1. What is the company name?          

2. What is the directors first name?          

3. And surname?          

4. Please advise their email address          

5. And their job title          

6. What's your job title?          

7. What is registered business name (excluding the postcode) at Companies House? We'll ask for the postcode in the next question          

8. And the postcode          

9. Is the business registered in England & Wales, Scotland or Northern Ireland?          

10. What is the Company Number at Companies House?          

11. And the Registered Office (at Companies House)          

12. Does the business operate under a Trading Name?          

13. What is the Trading Name?          

14. While we have you, as one of the company directors, we would like to ask a few more questions about the business. If our main contact is your business development team we will not share this information any further if it is confidential, which we'll ask in the last question.          

15. What is your objective for the business in the next 1-2 years?          

16. What is your objective for the business in the next 2-5 years?          

17. What is your current turnover (approximately)?          

18. What level of turnover would you like to be at in 2 years time?          

19. Are any of the objectives and turnover questions confidential if our main contact is not a company director?          

Step 2.1 - Info about your company

1. Who are your ideal customers (turnover, number of customers, location, sector etc)?          

2. Is the business a member of any trade associations or professional bodies?          

3. Responsiveness - how do you respond to enquiries and requests from customers? **          

4. Communication - how do you manage communications with customers? **          

5. Complaints – if something goes wrong, how do you typically respond to customer complaints? **          

6. Sustainability - What (if any) steps is your business taking to reduce the carbon footprint of your business and the products/services you offer?          

7. What year was the business founded?          

8. How many employees are there in the business (FTE)?          

9. Do any of these apply to your business?          

10. Education/promotion – As a way to (subtly) promote your goods/services, would you be willing to offer educational-based webinars or be a guest on our podcast to add value to our members? If so, what topics could you discuss which would help business owners/directors?          

We would like you to offer a discount to our members for your services. You can offer this discount either based on a customers overall spend or for a specific service. This will enable you to vary discounts per service.          

11. Do you want to offer an overall discount or a service specific discount?          

12. If you want to offer an overall discount, what rate of discount will you provide?          

13. Do you have any questions or comments about the supplier directory? We can discuss on our call.          

Step 2.2 - Your services (you can complete this for up to 3 different services)

1. Which service are you applying for?          

2. Is this a regional or national service? If regional, which regions of the UK can you deliver the service?          

3. Please tell us more about this service and how it will help our business members          

4. How do you ensure you are providing the right goods/services that your customer needs? **          

5. Planning – what time (if any) is required for customers to start working with you? Please provide enough information to ensure we get businesses to engage with you early enough for a smooth transition.          

6. Delivery timeliness – how do you ensure that you meet customer deadlines? **          

7. Training – What training (if any) do you offer your customers as standard? **          

8. Outsourcing – Is any of this service is outsourced to a third party? If so, which parties do you use regularly and how to you ensure that they work to an acceptable standard?          

9. Ongoing support – what (if any) ongoing support is required for your services. What SLAs do you offer (if any) as standard? What SLAs do you offer (if any) for an enhanced service? **          

10. Continual improvement/ innovation – do you offer innovative ideas to try to reduce costs or increase efficiencies of this service for your customers?          

11. Pricing – what is the standard pricing for this service? How is it charged (eg by the hour, by unit etc)?          

12. Discount for this service - if you are offering a discount per service, what discount are you offering for this service?